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Homepage > Q&A > Delivery Policy
Delivery Policy
All of your orders we ship are all fully insured.
Note: We suggest all customers to carefully check whether your parcels are intact before receiving or signing for receipt. If there are traces of deliberate destruction on the parcel, please make sure to take pictures for record and email us immediately at service@bddco.com.
Delivery Details
If pre-tax orders’ value exceeds certain amount, the orders will be offered free shipping service . The minimum pre-tax order’s value for free shipping varies from countries to countries. Please check the details in the Free Shipping Service .In order to deliver the parcels to you safely, BDD Co. will only accept and ship to a street address, not a P.O. Box address. BDD Co. requires customers to sign for receipt, even though in some cases our carrier may give certain exemptions.If recipients are not able to receive the parcels on Monday to Friday, we are able to rearrange the delivery on Saturday for an additional fee. For this arrangement, please contact BDD Co. customer service specialist by sending email to service@bddco.com.
International and Hong Kong Shipping
For orders delivering to Hong Kong, the parcels will be delivered via DHL. For international orders, they will be delivered via FedEx International Priority®. We accept orders from 53 countries/regions. For more details, please check our International Policy
When the order will be shipped
If you make a purchase before the cutoff time on a regular business day Monday to Friday (Hong Kong Time), we will begin processing your order that day. Purchases that make during Saturday, Sunday, holiday or after the cutoff time on a regular business day will be processed in the subsequent business days.
Estimated Arrival Times
orders will be arrived, below are estimated arrival times after your order has been shipped for various destinations. These estimated arrival times are including the estimated times required for transportation and customs clearance time. Actual delivery may vary. Please note that the following list did not include all the countries. If you cannot find your countries in the list, customer service specialist by email to
Countries
Estimated Arrival Time
Countries
Estimated Arrival Time
  • Australia
    4-5days
  • Belgium
    4-6days
  • Belgium
    6-10days
  • Canada
    3-5days
  • Denmark
    3-5days
  • Finland
    4-9days
  • France
    4-5days
  • Germany
    4-5days
  • Greece
    5-6days
  • Hong Kong
    1-3days
  • India
    3-10days
  • Ireland
    4-5days
  • Italy
    4-6days
  • Japan
    3-5days
  • Malaysia
    3-6days
  • Netherlands
    4-5days
  • New Zealand
    5-6days
  • Norway
    4-10days
  • Philippines
    3-6days
  • Poland
    5-6days
  • Portugal
    4-5days
  • Saudi Arabia
    5-11days
  • Singapore
    3-4days
  • South Korea
    4-6days
  • Spain
    5-6days
  • Sweden
    4-10days
  • Switzerland
    11-12days
  • Taiwan
    3-4days
  • Thailand
    4-6days
  • Turkey
    6-9days
  • United Arab Emirates
    3-7days
  • United Kingdom
    4-5days
  • United States
    3-4days
  • Vietnam
    4-6days
Missed The Parcels
If you could not be at the parcel shipping destination at the time the parcel arrives to be signed for receipt, the parcel might be then delivered to the local FedEx locations. It allows recipients to sign for receipt from there in spare time. Find your nearest FedEx locations from here https://www.fedex.com/zh-hk/home.html
Noted: You will have to check the shipping address is correct when placing an order, any loss resulting from your erroneous cannot be compensated.