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Homepage > Q&A > Terms And Conditions
Terms And Conditions

The terms and conditions below will rule your using and purchasing on the BDD Co. website and form up an agreement between you and BDD Co. For any policies, guides, terms and conditions from the website, BDD Co. retains the right for changing or revising them at any time, and in its sole discretion. All changing or revising will become effective directly when the modifications post on the site. If you continually use the website after the site posts its changing or revising, BDD Co. will regard you as accepting the changing or revising. Therefore, the suggestion is that you should often read the Terms and Conditions of the website and all applicable policies and guides, which make you clearly understanding the terms and conditions of using the website. If you are not agreeing on the changing or revising of the terms and conditions, you must stop using the website immediately.
Product Pricing and Supply Situation
Due to sometimes the website receiving large amounts of order, that we may not be able to post a notification on the website before a product goes out of stock. If this situation happens, we will directly contact you to look for a possible solution. If you are interested in a product which is in purchasing stage, please contact our customer service of the website for inquiring when the product is back in stock.
The website may appear some inaccurate display, such as data or price. Although our staffs do their best for avoiding these situations and errors, accidents may happen. Therefore, we retain the right for correcting any and all errors when the errors do occur. We will not sell any product which is marked an incorrect price. If the listed price of the product is lower than its actual price, we will make our own discretion either contact you for notification and ask for your instructions before the product is shipped out or notify you that the order is canceled. You agree either paying the difference between the charged price and the actual price or returning the product. We can change our products’ prices any time without notice. For the inconvenience which may happen, we do apologize. We do not negotiate our products’ prices and all the prices are the company’s decisions and are final.If you have any questions, please contact our customer service by email at service@bddco.com.
Diamond Certificate
We will ship your chosen loose diamond together with the diamond certificate after you made the order. All of our diamond certificates are issued by the Gemological Institute of America (GIA). It is expensive and time-consuming to replace a diamond certificate. Therefore, we require each diamond certificate to be shipped back with each returned diamond. If you do not return the certificate with your diamond, we will charge you US$250 as a replacement fee for the certificate.
Purchasing and Comparing Later
Purchasing and comparing later is not allowed, because we want to keep our products’ prices low. Purchasing and comparing later means that customers intend to buy several products and keep the one like most, and then returning the remaining ones. This kind of actions causes us not able to restock accurately and leading high inventory cost. We are happy to help you in choosing products. If you want to know more the quality of our products, please feel free to contact our customer service by email at service@bddco.com.
Website Information Guidelines
BDD Co. makes all effort to ensure that the online catalogue is as complete and accurate as possible. In order to allow you viewing our products in detail clearly, some of our products’ actual sizes may appear different from our photos. Besides, based on every monitor setting, products’ color displaying may appear slightly different.
We aim to provide information and detail that you need before making purchase decisions as much as possible, which you can view and judge the shape and beauty of our products. According to the regulations of Federal Trade Commission (FTC) and the standard of the industry, BDD Co. announces that the total carat weight may have 0.05 carats differences between the actual item and the weight shown on the website.
The products’ sizes that our website provided are based on the format and standard of manufacturing. The finishing process and retouching process may cause slight differences in width of wedding rings. Therefore, machine made wedding bands may have 0.2mm difference in width, while cast manufactured rings may vary slightly more. These are all allowed by BDD Co.
For the diamond products that are with more than one diamond, we provide an average total carat weight of each product that has a number of diamonds. All our diamonds’ clarity and color grades are provided as an average. If information shows the minimum, all diamonds in the product are at the stated standard, or above the stated standard. If information shows the average, all diamonds are averagely equal to the stated quality or higher or lower than the stated quality.
Ethics Policy of Sourcing
BDD Co. only purchases diamonds from reputable and formal diamond suppliers. Same as us, the suppliers we have chosen also comply with the Kimberley Process. The process is an international system and policy that monitors the diamond trades and ensures the diamonds are from formal sources that free of conflict.
Privacy Policy
If you want to know about how BDD Co. collects and uses the personal information from its customers, please refer to our Privacy Policy
Website Content
All content and materials of the website, including, without limitation, the Blue Danube Diamond and BDD Co. logo, and all text, information, images, pictures, graphics, looking, feeling, data, files, designs, software, selection, coordination, sound files, other files and all arrangement of selections (collectively called the “Website Materials”) are proprietary properties of BDD Co. or its users or its licensors and are all protected by trademark laws, copyright, patent, trade dress and other intellectual property rights and unfair competition laws.
Trademark
Blue Danube Diamond, BDD Co., Create Your Own Ring, Blue Danube Diamond and BDD Co. logos, slogan and any other service or product name contained in our website are the trademarks of Blue Danube Diamond and BDD Co. and its licensors or suppliers, and cannot be used, imitated or copied, in whole or in part, without the prior written permission of BDD Co. and the applicable trademark holder. Anyone who does not obtain our prior written permission cannot imitate, copy or use "Blue Danube Diamond", "BDD Co.", or any other name, trademark, product or service name, or any other “hidden text”, or any metatags of Blue Danube Diamond and BDD Co. The names or logos of "Blue Danube Diamond", "BDD Co.", product names, registered trademarks and all other trademarks mentioned in our website are the property of their respective owners.
Website Using
You will be given a limited license for using the website when you access the website. You can electronically copy (except where prohibited without a license) the website materials and print to hard copy for personally non-commercial using as reference information only. Such license is subject to these terms and conditions but not include: (1) using the website or website materials for resale or other commercial using. (2) using any pictures, product lists and descriptions for commercial using. (3) public display or disseminate the website material. (4) using or changing the website, website materials or any part of the website for any derivative using. (5) using any automated means (scraping, robots, spiders or any similar automatic data collection methods) as the way being interaction with the website for monitoring, extracting or collecting data from the website. (6) downloading any part of information and website materials from the website (except page caching). (7) causing any appear windows (no matter if it covers our website), exit windows, advertisings, expanding buttons, or any other windows that cover, frame, minimize or inhibit the website. (8) any using means that affects and interferes the website’s normal operation. (9) any using methods with our website or our website materials that are different to the intended purpose. Before gaining our written permission, using methods which are different to the intended purpose of the license are prohibited and violated. We will stop the authorization. The unauthorized using of the website may offend some applicable and related laws, including without limitation applicable communications regulations and statutes and trademark and copyright laws. Whether by implication, estoppel or other ways, except we stated clearly at here, otherwise these terms and conditions will not be seen as authorization to intellectual property rights. The license can be retracted any time by BDD Co.
The Policies of Infringer
According to the applicable copyright laws and other applicable laws, BDD Co. will make decisions at solo discretion to intercept and/or stop site users or account holders who are considered to be infringers in accessing or using the website. BDD Co. may also at its sole discretion terminate the accounts of any infringers according to the situation.
Third Party Content
BDD Co. may provide links to web pages and content of third parties as a service which clients may be interested in this information. BDD Co. does not monitor or control any third party web pages or their content. BDD Co. does not endorse any third party content and cannot guarantee the accuracy and integrity of the third party web pages and their content. BDD Co. does not warrant or represent the accuracy of any information in third party content, and takes no responsibility to review and update any third party content and web page. Users will be seen as agree to take their own risk if users use those web pages or third party content.
Advertising and Promotion
BDD Co. may provide links to web pages and content of third parties as a service which clients may be interested in this information. BDD Co. does not monitor or control any third party web pages or their content. BDD Co. does not endorse any third party content and cannot guarantee the accuracy and integrity of the third party web pages and their content. BDD Co. does not warrant or represent the accuracy of any information in third party content, and takes no responsibility to review and update any third party content and web page. Users will be seen as agree to take their own risk if users use those web pages or third party content.
Submission
You acknowledge and agree that any materials, including but not limited to ideas, drawings, creative or original materials, comments, questions, suggestions, plans, notes or other information that regarding to BDD Co., this website or our products and services that are suggested or provided by you to BDD Co. are non-confidential and shall become the exclusive property of BDD Co. BDD Co. will own all intellectual property rights and exclusive rights, that BDD Co. can use or disseminate these materials unlimitedly for commercial or any purpose or otherwise, without acknowledgment or compensation to you. You grant the right to BDD Co. and its sublicensees and affiliates to use the name of such content which you submit to us, if they choose to use the name. You represent or warrant that: 1. you own all the rights of the materials and content that you submit to us, or you have the right to submit the materials and content to us; 2. the materials and content submitted to us are accurate and not misleading; and 3. posting and using the materials or the content that you provide will not cause injury to or infringe any rights of anyone or entity.
Protection and Compensation
You agree to indemnify, defend and hold harmless BDD Co., its service providers, consultants and independent contractors, and their respective employees, directors, and agents, from and against any claims, liabilities, damages, expenses and costs (including, but not limited to, reasonable attorneys' fees) related to or arising out of any Content you store, post or otherwise transmit on or through our website or your use of or inability to use our website, including but not limited to any actual or threatened claim, demand or suit made against BDD Co. and/or its service providers, independent contractors, directors, employees or consultants, relating to or arising out of the Content, your conduct, your infringement of these terms and conditions or your infringement of the rights of any third party.
Warranty Disclaimer
Except BDD Co. clearly itemize and indicate in a writing, the content, products and services provided or contained on the website are provided on an “as is” basis without any kind of warranties, either express or implied. BDD Co. disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the materials, information and content in our website. BDD Co. does not represent or warrant that the materials and content in our website or the services are complete, accurate, current, reliable or error-free. BDD Co. does not represent or warrant that our website or its servers would not be invaded or harassed by viruses or any other harmful components.
Limitation of Liability
In any situation, BDD Co., its directors, employees, members or agents are not liable for any direct, indirect, special, consequential damages or any other damages or expenses of any kind, (including, without limitation, loss of data, loss of profits or loss of use), whether in an action in contract, tort (including but not limited to negligence) or otherwise, in any way connecting with or arising out of the use of our website, the products and services or the content contained in or accessed through our website, Including but not limited to any damages caused by or resulting from reliance by user on any information obtained from BDD Co., or that result from interruptions, omissions, mistakes, deletion of email or files, defects, viruses, errors, transmission or operation delay, or any failure of performance, whether or not resulting from acts of god, destruction, failure of communications, theft or accessing to the BDD Co.’s records, programs or services without authorization.
The Use of Legal and Venues
These terms and conditions and your use of this website will be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China, applicable to agreements made and to be entirely performed within Hong Kong Special Administrative Region of the People's Republic of China, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the courts located in Hong Kong, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this website, any purchase from this website, or these Terms and Conditions.
Modification and Notification
You agree that BDD Co. can revise these Terms and Conditions, and any other policies on our website at any time. When the website posts the revised Terms and Conditions or policies, it constitutes sufficient notification of such revising.
Termination
Notwithstanding any of these Terms and Conditions, BDD Co. retains the right and its solo discretion to terminate your license of using its website, and to prevent or block your access to and use of its website without notice.
Severability
The provisions contained in each clause of these Terms and Conditions shall be enforceable independently of each of the others and its validity shall not be affected if any of the others is invalid. If any provision of these terms and conditions is determined to be invalid, unlawful or any reason that is unenforceable, then that provision shall not affect the validity and enforceability of any remaining provisions.
Questions and Contact
If you have any questions, please feel free to contact us by sending email to service@bddco.com. These Terms and Conditions are not applicable to the content that provided by Parcelpro Insurance Company. Terms and Conditions updated on 16th December 2016.